FAQs & Public Service Tips: Student Needs

Some instructors require that students use Respondus lockdown browser when taking exams in Moodle.

Library VMs have Respondus Lockdown installed.

Students who need to download Respondus on their personal device should visit Respondus.

The Student Help Desk can provide further assistance. Click here for contact information and hours of operation.

The Math Lab is located in Room 208 of Sims Library, and is operated by the Math Department.

Telephone number is 5867.

Hours for the Math Lab are posted at the Math Dept. Webpage

The Library Director and Dr. Tim Hudson, Head of the Math Dept. have agreed that math students use the second floor Math Lab, and not the other PCs the public service areas of the library for their My Math Lab work.

My Math Lab is a product of Pearson. Students need a access code and course ID from their instructors in order to log into the Pearson software.

Southeastern offers Study Abroad opportunities during the summer. The International Initiatives website has helpful information.

Please note that the students who pay tuition for Study Abroad do not pay Student Tech Fees for their summer study abroad classes, and therefore have not paid for printing. 

Options:

• Pay to add prints to their account

http://www.southeastern.edu/admin/sps/printing/extra_prints/index.html

• Purchase a print card at the Circulation Desk and print as a guest.

The Library does not proctor exams.

Personnel at the Student Help Desk can help with troubleshooting university-owned hardware and software.

Please visit the Student Help Desk website for contact information and hours of operation.

New students who need to log in for the first time should use the following credentials:

Username:      W Number

Password      S-mm-dd-yyyy (ex. S-06-08-2000)

The S is case sensitive.

Student should change their password.

Get free Microsoft Office
Southeastern has entered into an agreement with Microsoft Corporation that will allow its students, faculty and staff to download at no charge MS Office programs.
     The licensing agreement with Microsoft will permit free use of applications such as MS Word, Excel, PowerPoint, Access, Publisher and Outlook. The applications can be downloaded for up to five personal devices, including installation of the Office Mobile Apps on iPads, said Chief Information Officer Mike Asoodeh.
     Eligible users will be able to access the programs for download and can retain the license throughout their affiliation with Southeastern. For more information and download instructions, visit the web site http://southeastern.edu/msoffice."

Other discounts are also available from the Special Offers and Discounts page.

For Students:

How do I -- register for classes, view grades, course history, calculate gpa, withdraw, update address, change major, unofficial transcripts, online advising and more

For Faculty:

How do I -- view student academic information, class rosters, create online grade change, and more

How Do I? -- homepage

with links for students, faculty, deans and department heads, CSE advisors, HR system, People Admin, Moodle, Gmail, OU Campus

High School students and facilitators in the Dual Enrollment program are eligible to use the library's electronic resources from off campus.

For problems with logins, please contact Angie E. (x3955)

Additional information for Dual Enrollment students and instructors using library resources is available.

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The instructors for these classes are high school instructors who have attended summer training sessions at Southeastern. The students pay tuition to Southeastern. All are given W numbers, but they do not get student ID cards. If they want to check out books, they must complete a form, available here or from their Dual Enrollment instructor, and return the signed form to the library with a photo ID. They will have a paper borrower's card which will enable them to check out books.

Instructors in this program are contract employees of the University; therefore, they have been given remote access to our databases.

* If these students come to the library, they can log into the green screen, but they CANNOT log into the printer server (because they did not pay student tech fee.)

* If students cannot log into the databases, please contact Angie Estes (LibTech) to see if they have been loaded into the PeopleSoft system. This is not done in the library, but we can advise the Dual Enrollment administrators that action is required on their part.

Free Tutoring is available through the Tutoring Center, which is part of the Center for Student Excellence.

The tutoring office is located in the Tinsley Learning Center, Room 202.

Tutoring Center

985-549-2434 --  tutoring@southeastern.edu

Marie Bernard, Assistant Director  - ext. 3269

Current students, faculty, and staff may access Sims Library resources remotely (from off-campus), by signing in with a W number and Library PIN, which is the six-digit birthdate.

Username: Wnumber, e.g, W0123456

Library PIN: 6-digit birthdate (mmddyy), e.g. 050601 for May 6, 2001

The Writing Center is located in McGehee room 102.

Phone: (985) 549-2076. Email: writing@selu.edu.

The Writing Center operates by appointments.

• When scheduling an appointment through email, please email us at least two days in advance and provide several available times for appointments.

Outside groups who want to use the 3rd floor presentation area or the area on the 1st floor in front of the Wall of Honor should contact Library Administration.

Rooms 355 and 474 are used for library instruction only.

Faculty and Grad Student carrels can be reserved at the beginning of the semester.

ESL Students are issued W numbers and University ID cards. However, they do not pay Student Tech Fees.

Amber Brown and Office of Technology have determined these students do not need to use the Library. If they want to use the Library in the evening hours, please provide them with a temporary guest log in, even though they have W numbers.

They will be able to purchase a print card at the Circulation Desk, and (effective January 2017) print to the guest printer in the reference area.

For more assistance, please contact English as a Second Language.

Petrucci Music Library

Music students who need copies of music may be able to find it on this website.

Current Southeastern undergrad and postgrad students have the following:

• circulation privileges -- to check out library technology and study rooms
• remote access to online resources, such as databases and streaming video
• ILL privileges to request resources through Interlibrary Loan
• access to the the Library's public computers (VMs)
• Lion Prints equal to 50 pages per credit hour for printing in labs

Current Southeastern students should use SLU-Secure for Wifi, not the SLU-Guest wifi.

Current Dual Enrollment students and English for Life-Panamanian Bilingual students have the following:

• remote access to online resources
• access to the Library's public computers (VMs)
  • EFLPB can print using their Lion Prints (50 pages per credit hour).
  • Dual Enrollment students do NOT have STF prints.
  • Dual Enrollment may request articles only through ILL.
  • They may not check out library technology or study rooms.
  • They should use SLU-Secure for Wifi.